Welcome to Musselburgh CAB

Our manager is Yvonne Cassidy. You can find us situated on the High Street opposite Boots Chemist.

Our opening hours are as follows:

Monday 10.00 - 12.30 and 1.30 - 4.00

Tuesday 10.00 - 12.30 and 1.30 - 4.00

Wednesday 10.00 - 12.30 and 1.30 - 4.00

Thursday 10.00 - 12.30

Friday 10.00 - 12.30 (Afternoons - Temporary Closure)

Closed Saturday and Sunday

We offer a drop-in service, so appointments are not required.

The location and opening hours of other Citizens Advice Bureaux can be found at the Citizens Advice Scotland website.

Alternatively, have a look at the Advice Guide website, which may help to answer your question.

If your query is about the NHS or is health related, check out health information for the public on the CAS website.

To find out more about the Citizens Advice Bureaux service go to the About bureaux page on the CAS website.

Volunteer for your bureau!

Did you know that almost 80% of people working in the Scottish CAB service are trained volunteers?

As a CAB volunteer, you can contribute to your community, whether as an adviser, helping out with administrative tasks, fundraising or being involved with the Board of Directors.

Volunteering in the CAB can give you an opportunity to learn new skills or to develop existing skills. It can also give you work experience that may help you get paid employment or access to education and training. You could be working in the front line of social policy. volunteering with the CAB is also a chance to meet new people and to work with others.

People do not need formal qualifications to be an advice worker, but you should be a good listener, able to communicate on a variety of levels and to empathise with client's situations. If this sounds like you, you can contact us in a number of ways;

Musselburgh Citizens Advice Bureau

141 High Street

Musselburgh

EH21 7DD

Tel: (0131) 653 2748/2544

Fax: (0131) 665 1141

Email : bureau@musselburghcab.casonline.org.uk

or, alternatively, you can apply to be a volunteer online at the Apply to volunteer page on the CAS website.

NHS or health related issues? - we can help!

Health complaints service

NHS or heath related issues? We can help

Citizens advice bureaux across Scotland are now funded by local NHS Boards to deliver the Independent Advice and Support Service (IASS). IASS aims to support patients, their carers and relatives in their dealings with the NHS and in other matters affecting their health.

We can help with:

Feedback, comments and complaints
If members of the public have comments or complaints about the treatment they have received in hospital, from their GP, dentist, nurse or any part of the NHS, and are not sure what to do next:

We can help them raise concerns with the NHS care provider and resolve issues informally
We can guide them through the formal NHS complaints procedure, and support them in their dealings with the NHS.

Health improvement information
If ill-health or disability is having an impact on other areas of someone's life, we can:

Help with information on their rights to NHS services
Assist with information on dealing with the consequences of ill-health or disability, for example with accessing disability benefits
Provide advice on a wide range of non-health issues.

This service is provided through local bureaux. If you need to speak to someone, use the 'Find your local bureau' search on the CAS website to locate your closest service point.